Resumo

ALMEIDA, Tatiana Frederico de; AZEVEDO, Thiago de Souza; WANDERLEY, Flávia Godinho Costa  e  FONSECA, Elisabeth Martinez. Perceptions of Mothers of patients on Dental Care Clinic In Paediatric Dentistry Bahian School of medicine and Public Health. RFO UPF [online]. 2014, vol.19, n.2, pp. 172-179. ISSN 1413-4012.

Beside the technical experiments, Dentistry requires that research on patient satisfaction contribute to the advancement of knowledge and health services, especially in the juvenile group, stage of life very important in determining the quality of life related oral health. Objective: This study aims to describe the perceptions of mothers on dental care provided in Clinical Child II of Bahian School of Medicine and Public Health (EBMSP), by curriculum component of pediatric dentistry. Subjects and methods: This paper will be a qualitative study conducted with mothers of children seen in the outpatient EBMSP. The sample is convenience: about 10 mothers who will be interviewed individually until reaching a saturation point in the interviews that follow a semi-structured categories that address related quality of services offered in order to identify their weaknesses and potential, the skills (cognitive, technical, socio-emotional. Results: Cognitive, affective and psychomotor aspects were highlighted in attendance, although psychosocial were most valued by mothers; Problems in the host were characterized by difficulty in setting up appointments and tardiness of students; stated ideal dentist who met different skills, beyond technical. Conclusions:Perceptions of outpatient care may contribute to improving the quality of services offered, as well as the oral health of the assisted population.

Palavras-chave : Dental care Children.; Pediatric dentistry..