Resumo

JEREMIAS, Fabiano et al. Welcoming reception in the dentists training process in Brazil: an analysis in context of the Single Health System. Odontol. Clín.-Cient. (Online) [online]. 2012, vol.11, n.2, pp.109-112. ISSN 1677-3888.

To define the profile of Dentistry's academics, on the welcoming reception of patients/users attended in the Public Institution, under the guidelines of the SUS. Methods: A structured questionnaire was applied to 163 students, which contained questions that covered five variables (reception, dialogue and listening, action and care first contact, professional identity) and conducted an interview to associate to responses obtained during the first phase. Quantitative data were tabulated and analyzed by descriptive statistics in SPSS 16.0 and qualitative data analyzed through discourse of the collective subject. Results: It was observed that, intellectually, the most of student (70.7%) understand the concept and the repercussion of the welcoming reception process in health and many have caring characteristics. However, the pedagogic system formation makes it difficult or systemizes an integral and spontaneous welcoming action. Conclusions: The academics have the embracement profile but it is need more motivation in the humanization of the university teaching.

Palavras-chave : User Embracement; Dentistry; Schods; DEntal; Unifield; Health System; Students; Dental.

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